Web Hosting and cPanel

Getting Started with DoOO V2

• DoOO V2 Technical Overview
• DoOO V2 Account Management
• DoOO V2 Account Ownership
• Tweaking DoOO V2

Getting Started

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General

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Advanced

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Getting Started

• What is WordPress Multisite?
• WordPress Multisite: What to Consider when Getting Started
• Helpful plugins for WPMS Management
• Crafting a WPMS Terms of Service
• Accessibility in WordPress Multisite

Getting Started

• Understanding File Systems: Reclaim Cloud vs cPanel
• What are Containers and Cloud Hosting?
• Getting Started in Reclaim Cloud
• Backups on Reclaim Cloud
• Reclaim Cloud Glossary
• Creating New Environments in Reclaim Cloud
• See all 8 articles

Hosting

• ReclaimEDU
• Shared Hosting
• Bulk Shared Hosting
• Reclaim Cloud
• Managed Hosting
• Domain of One's Own

Getting Started

• Virtual Tour of Domain of One's Own
• Technical Overview of DoOO
• Domain of One's Own Setup Features
• DoOO Admin Roles and Responsibilities
• Working with Installatron: Settings, Updates, Backups, and Troubleshooting
• DoOO: Domains names explained

Support

• How to Contact Reclaim Hosting Support
• Sharing Support Tickets with Multiple Admins in Client Area
• How to provide detailed troubleshooting steps for faster ticket resolution
• Monitoring Services with the Reclaim Hosting Status Page

Domain Registration and Verification

• ID Protect (WHOIS Data Protection) FAQ
• Registering Domain for Multiple Years
• Where can I Search Domain Name Availability?
• How to Register Additional Domains
• Emails you can expect after registering a Domain Name (and what to do if you're getting spam)
• Updating Domain Contact Information
• See all 7 articles

cPanel Basics

• Client Area and cPanel Basics
• Understanding Folder Structures in cPanel
• All About File and Directory Permissions
• Site Statistics and Metrics
• DNS Zone Editor and Record Types
• Understanding .htaccess
• See all 17 articles

General

• Troubleshooting Slow Sites

Search Engine Optimization

• General Guide to Search Engine Optimization
• Google Search Console Verification

Account Management

• Logging In To Reclaim Hosting
• Reclaim Passwords and Credentials Overview
• Add and Associate Users within the Client Area
• Changing Your Client Area Password
• Reset Your Client Area Password
• Lifecycle of a Domain - Renewal Timelines
• See all 8 articles

WordPress

• Default Plugins for WordPress Installations
• Manually Installing or Upgrading Pressbooks
• Using a caching plugin with WordPress
• Bulk Deletion in WordPress: Pages, Posts and Users
• Changing WordPress Theme from Database
• Migrating a WordPress Site Using Updraft Plus
• See all 45 articles

DoOO V2 WordPress Portal

• DoOO V2 Dashboard Page
• DoOO V2 Accounts Page
• DoOO V2 Servers Page
• DoOO V2 Settings Page
• DoOO V2 Reports Page
• DoOO V2 Docs Page
• See all 8 articles

Network Settings

• Finding the WPMS Network Admin Dashboard
• Working with Plugins on the WordPress Multisite
• Accessing Sites within the WPMS Network Admin Dashboard
• How do I add sites to WordPress Multisite?
• WPMS: Allow Users to Create Sites

Account Management

• Resetting Litespeed Admin User Password
• Logging Into Your Reclaim Cloud Account
• What To Do If Your Account Is Suspended
• Reclaim Cloud Billing FAQs
• How to Add Funds to Your Reclaim Cloud Account
• How to Configure Billing Auto-Refill

Domains

• Top Level and Apex Domains

WordPress in Depth

• Editing the DoOO Homepage in the LayerSlider
• How the Request Form Works
• DoOO Homepage Theme
• DoOO WP Plugins
• DoOO WP Pages
• DoOO Navigation: Menus & Icons
• See all 7 articles

Domain Transfers

• Transfer Domains to Reclaim Hosting
• Unlocking a Domain for Transfer
• EPP Codes (Transfer Authorization Codes)
• Steps to Transfer a Domain Away from Reclaim Hosting

Billing

• Opting Out of Automatic Billing
• Managing Invoices in the Client Area
• Payment Methods Available
• Purchasing Additional Hosting Plans
• Validating A Promo Code
• Can I pre-pay for domains/hosting?
• See all 8 articles

Installatron

• What exactly is a Web Application?
• Staging Sites using Clone Tool
• Aborting a Task in installatron
• Installatron "My Apps" Settings and Config Files
• What Installatron Apps Do You Support?
• Site Cloning within Installatron
• See all 11 articles

Omeka

• Changing "From" Email Address and Name for Omeka User Notifications
• Omeka Error: Given Destination Is Not Writable
• Troubleshooting Common Omeka Issues
• Setting up S3 storage with Omeka S
• Activating Omeka User Without Password Reset Email
• Neatline for Omeka: Database Requirements and Issues
• See all 20 articles

Supporting WPMS

• Keeping WordPress Multisite Secure
• Archiving Strategies and Methods for WPMS
• Obtaining and assessing usage data in WPMS
• Working with your WPMS Database
• WPMS Onboarding Using Gravity Forms
• Running Updates in WordPress Multisite
• See all 10 articles

Domain Management

• Changing your WPMS Domain on Reclaim Cloud
• Adding a Custom Domain to a Reclaim Cloud Environment
• Pointing a Reclaim Hosting URL to Reclaim Cloud
• Installing SSL Certificates on Reclaim Cloud using the Let's Encrypt Add-on

Backups & Restorations

• Restoring a Full cPanel Account Using JetBackup 5
• Benefits of JetBackup 5 in cPanel
• Restoring Specific Files Using JetBackup 5
• Generating a Full cPanel Backup
• Turning Off and Deleting Automatic Backups in Installatron
• Installatron Automated Backups and Restore
• See all 7 articles

Applications

• Installatron Applications
• Custom Application Installers
• Reclaim Cloud Marketplace

WHMCS in Depth

• Creating Admin Accounts in WHMCS
• Mass Email Campaigns in WHMCS
• Enabling Smarty PHP Templates
• Using WHMCS Hooks
• WHMCS Admin Logs
• Sending Mass Email Blasts in WHMCS
• See all 13 articles

Scalar

• Installing Scalar
• Registration Key in Scalar
• Scalar Redirect Bug
• Scalar API Key: YouTube
• Migrating Scalar

Working with your Domain

• Understanding Domain Requirements
• What is a Wildcard Subdomain?
• Understanding Document Roots
• Managing DNS Records Through the Client Area
• Changing Your Domain
• Adding an Alias Domain
• See all 21 articles

Other cPanel Applications

• Updating Applications Manually
• Running Commons in a Box (CBOX)
• Working with URL Aliases and Redirects in Drupal
• Installing and Using OHMS Viewer
• Moodle site config and HTTPS

Dashboard Features

• Adding SSH Keys to your Reclaim Cloud account
• Forcing HTTPS on Nginx Load Balancers
• How to Assess CPU Usage in Reclaim Cloud
• Copying Files between Environments using Export Tool
• Accessing Databases Using Config Files in Reclaim Cloud
• Using the Deployment Manager in Reclaim Cloud
• See all 14 articles

Support

• Standard Support Services
• End-User Support Services
• Migration Assistance

WHM in Depth

• Restoring and Downloading Accounts from Jetbackup in WHM
• Locating an Addon/Subdomain in WHM
• Managing User-Level Disk Usage Notification Emails
• Limiting/Turning Off Installatron Backups at the Server Level
• Introduction to Installatron in WHM
• Creating New Account in WHM
• See all 12 articles

Databases

• Database Management in cPanel
• Create Databases and add Users in cPanel > MySQL Databases
• Repair Crashed Database Table
• phpMyAdmin — How to Import or Restore a Database or Table
• phpMyAdmin — How to Backup or Export a Database or Table
• Understanding MySQL User Permissions
• See all 7 articles

Applications

• Install TEI Publisher on Reclaim Cloud
• Omeka Classic Now Available in Marketplace
• Managing Redirects in Ghost
• Installing Owncast on Reclaim Cloud
• Running Mastodon on Reclaim Cloud
• WordPress Backups in the Cloud
• See all 19 articles

cPanel in Depth

• Making Use of the cPanel API
• Connecting an Existing Domain with cPanel
• Purchasing an Additional Domain
• Search and Replace Database URLs

Case Studies

• Omeka Case Studies
• Getting to Know Grav
• Investigating Scalar

Collaboration

• Adding Collaborators to Reclaim Cloud Accounts and Environments
• Changing Ownership/Transferring Reclaim Cloud Environment

SSL

• Changing SSL Certificates from Let's Encrypt to AutoSSL
• Using Third Party SSL Certificate in cPanel
• AutoSSL: "Potential reduced AutoSSL coverage" Errors
• Why does my site say "Not Secure"?
• Installing Free SSL Certificates

Supporting DoOO

• Managing Multiple DoOO Servers
• Changing Storage Quota for cPanel Accounts
• Converting an Addon Domain to a cPanel Account
• Understanding & Troubleshooting WordPress Limit Login Attempts
• Transferring Accounts Between Servers: cPanel Transfer Tool
• Fixing Database Connection Error
• See all 22 articles

FTP

• Getting Started with FTP (File Transfer Protocol)
• Changing File Permissions in bulk via the cPanel Terminal or FTP
• What Are My FTP/cPanel Credentials?
• Creating An Additional FTP Account
• Uploading Folders & Files
• Publishing Files Using Dreamweaver

Account Cleanup

• The Account Cleanup Process
• DoOO: Responding to Hacked Sites
• Server Maintenance / Consolidation Language
• Managing Migration Information & Language for Your DoOO
• Cleaning Off Old Accounts
• Transferring Domains Out of Reclaim

Email

• Sending Email on DoOO and Managed Hosting servers
• Backup Emails from cPanel
• Email Offerings
• Email Alternatives
• Checking Email Through WebMail in cPanel
• Securing Email
• See all 12 articles

Advanced

• Troubleshooting WordPress PHP error: Constant FS_CHMOD_FILE already defined
• How and Why to Set Up a robots.txt File
• Generating SSH key pairs
• Migrating a WordPress Site from cPanel to Reclaim Cloud
• How to Set Up and Access Web Disk in cPanel
• How to Set Up Directory Privacy in cPanel
• See all 24 articles

Analytics and Reporting

• One Stop Shop Log file Locations for Admins
• Finding a List of All Installed Applications
• Detecting Activity through Server Statistics
• Advanced User Analytics Tracking
• Gathering Usage Data for DoOO Accounts
• Evaluating cPanel Disk Usage in cPanel and the Command Line

Advanced

• Cloning Installatron Applications between accounts in WHM
• Website Migration from Bluehost
• Databases
• Killing Processes
• Responding to Takedown Requests
• Giving User-Account Access to Someone without Single Sign on

Legacy

• Creating Admin Accounts in WHMCS + Admin Logs
• Your DoOO Theme
• Update Cloudlinux Limitations per User