Reclaim Hosting provides free SSL certificates for all users through the Let’s Encrypt project. To get started navigate to your cPanel account and click the SSL/TLS Status icon located under the Security section.
Installing an SSL Certificate
The interface will list all of your domains with those secured with a Let’s Encrypt certificate with a green circle and pad lock. If any domain has a red circle and open pad lock, you will click Run AutoSSL to get a Let's Encrypt certificate. This process can take up to 15 minutes and you can leave the page while it's running; it will continue to run and reflect once it completes.
Domain pointed via A record and not NS
If you are pointing your domain using an A record or IP address and not the Reclaim Hosting Nameservers, you can still install a Free SSL. However, the process is going to be a bit different so you don't receive emails regarding failed certificates.
You are still going to start in SSL/TLS Status. However, this time, you are going to exclude all subdomains attached to your domain other than www prior to running AutoSSL. In the example the domain is casslefay.com. So it would be all subdomains attached to casslefay.com other than www.casslefay.com.
To Exclude a domain(s), you are going to check the box next to the domain(s), then scroll to the top and click Exclude # Domains from AutoSSL. Then you can click Run AutoSSL.
reclaim.hosting Subdomains
If you’re working with a reclaim.hosting subdomain, you’ll want to make sure you’ve added a CAA record to your domain to be able to provision the SSL certificate. You can follow our process to Adding CAA record to your domain.
Forcing HTTPS
Adding a certificate only provides the option to load over SSL, but doesn’t force it on the server. For information on how to setup your site to run exclusively over HTTPS see this guide.
Troubleshooting
The Let's Encrypt HTTP Challenge Failed - This error can occur if the domain you are attempting to install an SSL certificate is not currently hosted with us. Let’s Encrypt attempts to verify domain records by reading a file placed in the root directory of the domain. If the domain is not resolving to our servers this test will fail. If the domain is hosted with us and you are still encountering problems, please contact us for support.