Installing Free SSL Certificates

Reclaim Hosting provides free SSL certificates for all users through the Let’s Encrypt project. To get started navigate to your cPanel account and click the Let’s Encrypt icon located under the Security section.

Installing an SSL Certificate


The interface will list all of your domains with those secured with a Let’s Encrypt certificate at the top. To install a new certificate for a domain click the Issue button next to the domain name.



If you would like to use the same certificate for subdomains, like www, check the box next to each one that should be secured.

NOTE: Let’s Encrypt used to not permit the issuance of wildcard certificates however that is no longer the case. When issuing a new certificate, if a wildcard is needed, be sure to select the dns-01 option. You'll then have access to the Include Wildcard*? checkbox.




Once you’re ready to go, click the Issue button at the bottom of the page. If successful, the domain will be secured with a free TLS SSL certificate provided by Let’s Encrypt. Subdomains

If you’re working with a subdomain, you’ll want to make sure you’ve added a CAA record to your domain to be able to provision the SSL certificate. You can follow our process to Adding CAA record to your domain.

Forcing HTTPS

Adding a certificate only provides the option to load over SSL, but doesn’t force it on the server. For information on how to setup your site to run exclusively over HTTPS see this guide.


The Let's Encrypt HTTP Challenge Failed - This error can occur if the domain you are attempting to install an SSL certificate is not currently hosted with us. Let’s Encrypt attempts to verify domain records by reading a file placed in the root directory of the domain. If the domain is not resolving to our servers this test will fail. If the domain is hosted with us and you are still encountering problems, please contact us for support.

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

Reclaim Hosting Support Hours
8:00 am - 5:00 pm ET, Monday through Friday
Submit a Ticket
Get a quick and helpful response from the pros.
Need Extra Support?
No problem, we're here to help! Talk to us about Professional Services or custom Service Level Agreements.