Creating Admin Accounts in WHMCS

We recommend creating an Admin account for all DoOO Admins. That way if something isn’t working properly, you can check the WHMCS user logs as a form of troubleshooting, figure out who last made changes to a given account, and then follow up with them about any steps taken.

The new Version 8 update of WHMCS recently got a new look and feel, which means that some settings/functions in the dashboard have moved. All new Domain of One’s Own schools will receive this newer version of WHMCS by default. If you've had DoOO for a couple of years, there's a chance you may still be version 7 (also documented below).

WHMCS Version 8

1. To create a new admin account in WHMCS, log into your WHMCS Dashboard, and hover your mouse over the wrench icon on the top right of the screen:

Adding_Admins_WHMCS_1.png

2. Click Manage Admins:

Adding_Admins_WHMCS_2.png

3. Enter your credentials when prompted, and from there you can click Add New Administrator:

Adding_Admins_WHMCS_3.png

4. Fill out the following form with information about the new user, make sure you select the Full Administrator role,  and click Save Changes:

Adding_Admins_WHMCS_4.png

WHMCS Version 7

1. To create a new admin account in WHMCS, go to Setup>Staff Management>Administrator Users:

Creating_Admin_Accounts_1.png

You may be asked to enter your admin credentials to move forward.

2. On the next page, click Add New Administrator.

Creating_Admin_Accounts_2.png

3. Fill out the following form with information about the new user and click save:

Creating_Admin_Accounts_3.png

4. It’s important to note that the Administrator Role should be set to Full Administrator and the user should be given a user that coincides with their name.

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