Understanding File Systems: Reclaim Cloud vs cPanel

If you're familiar with cPanel's File Manager, the Reclaim Cloud Dashboard may look and feel a bit different. Both dashboards allow you to edit, create, and upload files, as well as connect via FTP, make domain name changes, and more. This article will walk you through the basic similarities and differences between the cPanel and Reclaim Cloud dashboards.

File Systems

Reclaim Cloud

Within Reclaim Cloud, users have an individual file system for each environment they create. So each URL will have a unique environment and thus, a unique file system. Users are able to access the specific nodes they're working with. To access the file system of the particular environment you will click the 'Config' icon under the main node of the environment.


This will bring up a new window with a list of files and folders:


This space will look different depending on what application you're working with. If you're working with applications based on Apache/Litespeed/MySQL (WordPress, for example) you'll see the content in the file path /var/www/webroot/ROOT. For Docker environments, the file system remains in the /var/Root folder.

For more reading, check out Jelastic's guide to the Configuration File Manager.  


When working within cPanel, the file system resides in the File Manager. 


Within the cPanel dashboard, all of your domains and applications are stored in one location. Each application is installed in a folder within cPanel's File Manager. The file path for cPanel accounts will typically be /home/cPanelusername/public_html.


The main domain on the account will live within the public_html folder. From there users can organize their account further by creating subdomain folders and addon domain folders. This can be outside of the public_html folder or created within as well. For best practices, read more about the Subdomains and Subfolders.



Within both cPanel and Reclaim Cloud, you can create, delete, upload, and edit files and folders pretty easily. 

Reclaim Cloud

To manage the files and folders in the Reclaim Cloud dashboard, you will want to click the Config icon for your particular environment (shown above) and then select the Actions for Current Directory gear icon to bring up a menu of actions. 


This is a great space to add or edit smaller files within the environment. Need to make a change to the database file or error_logs? Use the file manager within Reclaim Cloud!

Additional Reading:


Within cPanel, users are provided with a management toolbar. 


You can easily upload or create new files/folders as needed within cPanel. It's worth noting here that cPanel's File Manager does not permit uploading full folders without first compressing the folder. 


Similarly to the Reclaim Cloud dashboard, cPanel's File Manager is great for smaller file changes and basic editing. For larger changes or bigger uploads, we might recommend using SFTP

For more information on working in cPanel, check out our guides in the Web Hosting and cPanel section of our support documentation. 

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