Changing "From" Email Address and Name for Omeka User Notifications

When new users are created in Omeka Classic or Omeka S, the system automatically sends a welcome email containing their login credentials.

By default, Omeka will use a "From" email address and name based on the cPanel account or first administrator user in Omeka. However, you may wish to choose a different "From" address and name that's more recognizable or improves mail deliverability.

Below you can find the instructions for changing this setting in Omeka Classic and Omeka S.

Omeka Classic

To change the “From” email address and sender name used by Omeka Classic, you’ll need to update two settings in the config.ini file:

  • mail.force_from
  • mail.force_from_name

To begin, you'll need to first navigate to the File Manager and locate your files for your application. You can easily access the correct directory by logging into your cPanel and locating the application by clicking My Apps located in the Applications section of your cPanel.

Then, you'll locate the application you're wanting to update and select Files under that application:

Screenshot 2026-01-14 at 9.49.06 AM.png

Once in the File Manager in the correct directory, you'll locate your  config.ini   file. This is located in the application > config folders in your Install.

For our example, my site is located at alexisjadeblock.com/omekaclassic, and my config.ini file is located at the following path:  public_html/omekaclassic/application/config/config.ini 

After you've located the file, select the config.ini file so that it's highlighted and then click Edit from the top menu bar of the File Manager.

Screenshot 2026-01-14 at 10.03.20 AM.png

You'll then be in the code editor for the  config.ini  file, where you'll locate the mail.force_from and mail.force_from_name keys. These can be found quickly by doing a Ctrl + f search (or Cmd + f on macOS) for those terms. 

Once you locate those settings, uncomment each setting by removing the semicolon (;) at the beginning of the line. This activates that line of code. 

  • The mail.force_from setting forces all outgoing emails to have the configured From address. You'll set that email to the address you'd like your notifications to be sent from. To set that email address, you'll add it between the quotation marks.
  • The mail.force_from_name setting the from name in the email will use the configured friendly name instead of your username for your cPanel. To set that email name, you'll also add it between the quotation marks.

See our example below:

; mail.force_from
; Force all outgoing emails to have the configured From address
mail.force_from = "alexis@reclaimhosting.com"

; mail.force_from_name
; If mail.force_from is set, use the configured friendly name in From
mail.force_from_name = "Alexis Block"

And that's it! Make sure to click Save Changes in the top righthand corner of the File Editor to make sure your changes take effect.

Omeka S

The process for changing the "From" email address and name in Omeka S is very similar to that of Omeka Classic.

To change the "From" email address and name, you'll need to modify the default_message_options  in your Omeka S  module.config.ini  file. 

First, you'll need to first navigate to the File Manager and locate your files for your application. You can easily access the correct directory by logging into your cPanel and locating the application by clicking My Apps located in the Applications section of your cPanel.

Then, you'll locate the application you're wanting to update and select Files under that application:

Screenshot 2026-01-14 at 10.35.26 AM.png

Once in the File Manager in the correct directory, you'll locate your  module.config.ini   file. This is located in the application > config folders in your Install.

For our example, my site is located at alexisjadeblock.com/omekaclassic, and my config.ini file is located at the following path:  public_html/omekas/application/config/module.config.ini 

After you've located the file, you will select the module.config.ini file so that it's highlighted and then click Edit from the top menu bar of the File Manager.

Screenshot 2026-01-14 at 10.42.00 AM.png

 

You'll then be in the code editor for the  module.config.ini  file, where you'll locate the default_message_options  keys. This can be found quickly by doing a Ctrl + f search (or Cmd + f on macOS) for that term. 

Once you locate that setting, you'll add the following piece of code inside the brackets: 

'from' = 'email@example.com',

See our example below:

'default_message_options' = [
           'from' = 'alexis@reclaimhosting.com',
        ],

And that's it! Make sure to click Save Changes in the top righthand corner of the File Editor to make sure your changes take effect.

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