Importing Installations in Installatron


If you have installation somewhere else on the web you’d love to migrate over, or an application in your account that currently isn’t managed by Installatron, Installatron can import applications and take over management of them for you.

Note: Before we begin, this guide only applies to applications that are managed via Installatron. Reclaim Hosting created several Custom Installers recommended by our community, which unfortunately, do not work with the import features in Installatron. You can identify which application you're running by going to the Reclaim Hosting Application Page.

Importing within the cPanel Account

Let’s start by looking at installs that might already be in your hosting account, but not currently managed by Installatron. You may have migrated your account manually and setup those files and databases yourself to get the application online. Installatron makes it easy to add an existing application from your account. You start by logging into cPanel and clicking on the application you’d like to import into Installatron:

Note: While you may find the application you want to import on the homepage of cPanel if it’s featured there, you can also click “View More” to see the full list, and there are indeed a lot.

Once you’ve found the application you want to import instead of clicking the “Install” button you’re going to click the dropdown beside it and choose import existing install.

Since we’re assuming the application is already in your hosting account you’ll select from this account as the location.

Now all you have to do is tell Installatron what the URL of the install is and it will automatically read the install information and import it into your account. Once that’s done you can take advantage of all the great Installatron features with your application.

Importing from a Different cPanel Account

Now if you’ve been using Reclaim Hosting since the beginning you may not have a need for that, however importing applications is not limited to applications that are already on our server. Assuming you have FTP information for a previous host you can actually import those installs too! Follow the same instructions to find the application you want to import and choose the second option from a different account .


For this to work you’ll have to give Installatron FTP (File Transfer Protocol) credentials to you’re old hosting account so it can migrate the information. By providing login information as well as the path to the files, Installatron can assume the privileges of your previous application and grab everything it needs to migrate. Here is a screenshot of a guide for the settings that you will use:

Screen Shot 2020-09-09 at 5.14.30 PM

Protocol: FTP
Server: either your shared hosting IP address (found in right-hand sidebar of cPanel dashboard) or the server URL
Port: 21 (or just cPanelusername works with some accounts)
Password: cPanel password
NOTE: the username/password are different from your Client Area login (here is how to find/change these credentials)
Path: location of the installation in the original account’s File Manager.

Once your application is imported you’ll have a hosted application on Reclaim Hosting powered with Installatron which you can use to automate updates and backups. Moving files and provisioning databases is so last year!

See our Working with Installatron article for a comprehensive list of related Support articles.
Was this article helpful?
0 out of 0 found this helpful

Articles in this section

See more
Reclaim Hosting Support Hours
8:00 am - 5:00 pm ET, Monday through Friday
Submit a Ticket
Get a quick and helpful response from the pros.
Need Extra Support?
No problem, we're here to help! Talk to us about Professional Services or custom Service Level Agreements.