Professional Services

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What is Professional Services?

Professional Services is an optional support service that is available to all Shared Hosting Customers. Shared Hosting accounts will come with Standard Support Services by default, but sometimes a little extra guidance and support can be helpful! 

Professional Services will be useful for folks that are looking for malware removal and preventative maintenance, site consultation and configuration, and guaranteed response times with a Service Level Agreement. Sites with Professional Services will also be moved to one of our low-tenant, VIP servers that's been highly optimized for speed and performance.

Compare and Contrast

You can view the full benefits of Professional Services below:

  Standard Support Professional Services
Password Resets
Investigating Site Errors
Assisting with Add-on Domains
Installing WordPress and other Installatron Applications
Troubleshooting FTP
Configuring Application Settings  
Installing and Configuring Software outside of Installatron  
Malware Removal & Preventative Maintenance  
Escalated 1-on-1 Calls  

Service Level Agreement & VIP Low Tentant Server

 

 

Pricing

Professional Services is $50/month, charged annually, and does not include the cost of your hosting plan and/or domains. If you are an existing Reclaim Hosting customer and would like to add Professional Services to your account mid-billing cycle, not a problem! The added cost of Professional Services will be prorated to your next renewal due date. 

Interested in getting started with Professional Services? Sign up here.
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