What is Professional Services?
Professional Services is an optional support service that is available to all Shared Hosting and some Reclaim Cloud customers.* Shared Hosting accounts will come with Standard Support Services by default, but sometimes a little extra guidance and support can be helpful!
Professional Services will be useful for folks that are looking for malware removal and preventative maintenance, priority support in our ticket queue, and guaranteed response times with a Service Level Agreement. Sites with Professional Services will also have the added benefit of moving to our low-tenant, VIP servers that have been highly optimized for speed and performance.
Pricing & Billing
Professional Services is $50/month, charged annually, and does not include the cost of your hosting plan and/or domains. If you are an existing Reclaim Hosting customer and would like to add Professional Services to your account mid-billing cycle, not a problem! The added cost of Professional Services would be prorated to your next renewal due date.
* Professional Services for Reclaim Cloud customers will be diagnosed on a case by case basis. Please reach out to our support team for more information!
