Why Am I Seeing The Reclaim Hosting Splash Page After Sign-Up?

If you've just signed up and installed an application on your domain but the splash page is still showing up in place of your app, you'll need to clear your browser cache.

Reason This May Happen

You've likely loaded the default page in your browser after the domain was registered and it’s now cached in the browser.

We drop default files (default.html) in every hosting account when a user signs up. These files get overwritten by WordPress, however browsers can sometimes store the splash page after viewing.

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

See more
Reclaim Hosting Support Hours
8:00 am - 5:00 pm ET, Monday through Friday
Submit a Ticket
Get a quick and helpful response from the pros.
Need Extra Support?
No problem, we're here to help! Talk to us about Professional Services.